Frequently Asked Questions

How many days does it take for me to receive my products?

We strive for speedy deliveries, all plain items are dispatched within 48 hours via UPS fully tracked or 1st class Royal Mail. All custom print orders are dispatched within 10 working days.

Which printing method is used?
Screen printing is the chosen method for aesthetic appeal, quality and durability.
 
I want to see what my product will look like before printing, is this possible?

Absolutely! We can create a digital mock up of your design, this gives you the chance to finely tune the size and positioning of your print.

I already use a printer, can I purchase the products plain?

Certainly, we keep all stock on hand in the UK and we can dispatch the plain items to you to be customised at your will.

What is the minimum order quantity (MOQ)?
We do not have an MOQ for plain items. Our MOQ for customised items is 30 pieces.
 
Can I mix colours & sizes?

Yes, all sizes & colours can be mixed at your will – there is no MOQ for size or colour.

Is it possible to create physical customised sample pieces under the MOQ?

Due to the printing method used, it is not possible to print under a run of 30. However, we can create an accurate digital mock up in order for you to get a feel for the end product.

I want to know when GymFuse are releasing a new product, how can I keep up to date?
You can follow us on social media, or sign up to our newsletter which will keep you up to date with only the most important events in the GymFuse world. No spam, guaranteed. All of this can be found at the bottom of our page!
 
Can I discuss projects further with a member of the GymFuse team?
Absolutely, the Directors are more than happy to arrange a meeting in order to establish a strong personal relationship. You can reach us at info@gymfuse.co.uk.
 
Who do I contact if I have a problem with my order?

We are contactable 7 days a week and will answer any query within 24 hours. You can reach us at info@gymfuse.co.uk.

Shipment terms

United Kingdom

DPD Fully Tracked Service One-Hour Delivery Slot
Samples Dispatched within 48 hours of payment
Wholesale Orders Dispatched within 10 working days
Next day day priority service

Europe

UPS Priority Service
Samples – Dispatched within 48 hours of payment
Wholesale Orders – Dispatched within 10 working days
3 day priority service